Beginning with the first call from a client in need of technical support, ABS focuses on quality customer service. Our teams are armed with the latest equipment and are dedicated to correctly identifying the problem and providing comprehensive assessments and solid recommendations for fixing the problem.
ABS follows the scientific method. The process begins with simply listening to the client discuss the problem with us. Our team of specialists then generates a hypothesis from the information taken from the client. Next, we begin the process of collecting evidence at the site. Based upon the evidence gathered, the hypothesis is either supported or refuted. We then generate our conclusions about the problem and a formal report is delivered to the client. Our reports contain extensive scientific-based data on the physical condition of the structure or situation. In addition to documenting the problem, we can offer viable suggestions for remedying the problem. ABS also helps clients with bid requests and monitors remediation projects.